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  • EMERGENCIES

    999
  • EMERGENCY SMS

    71999
  • HOTLINE

    1800 255 0000
  • I-Witness

The Police would like to alert members of the public on the re-emergence of phishing scams involving the delivery of parcels during the festive season. Since December 2022, at least 130 victims have fallen prey to such scams, with total losses amounting to at least $182,000.

Victims of such phishing scams would receive emails or text messages informing them that their parcels are awaiting delivery or that they had outstanding bills that were due for payment. Victims would click on an embedded Uniform Resource Locater (URL) link in the message to view information regarding their parcel deliveries. Upon clicking on the URL links, victims would be redirected to fraudulent websites, which would request for their credit or debit card details and One Time Passwords (OTPs). Victims would only realise that they had been scammed when they discovered unauthorised transactions made to their credit or debit cards.

Members of the public are advised to follow these crime prevention measures:

  • Do not click on URL links provided in unsolicited emails or text messages;

  • Always verify the authenticity of the information with the official website or sources, even if you are expecting the delivery of a parcel;

  • Always check the transaction details before approving any transactions;

  • Never disclose your personal or Internet banking details and OTP to anyone; and

  • Report any fraudulent credit or debit card charges to your bank and cancel your card to your bank immediately.

If you have information related to such crimes, please call the Police Hotline at 1800-255-0000, or submit it online at www.police.gov.sg/iwitness. All information will be kept strictly confidential. If you require urgent Police assistance, please dial ‘999’.

For more information on scams, members of the public can visit www.scamalert.sg or call the Anti-Scam hotline at 1800-722-6688. Join the ‘Spot the Signs. Stop the Crimes’ campaign at www.scamalert.sg/fight by signing up as an advocate to receive up-to-date messages and share them with your family and friends.  Together, we can help stop scams and prevent our loved ones from becoming the next victim.

 

Images of Fraudulent Text Messages


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Images of Fraudulent Emails


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Images of Fraudulent Websites


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Check Transaction Details Before Approving Transactions


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PUBLIC AFFAIRS DEPARTMENT
SINGAPORE POLICE FORCE
15 December 2022 @ 1:52 PM
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