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    • EMERGENCIES

      999

    • EMERGENCY SMS

      70999

    • HOTLINE

      1800 255 0000

    • I-Witness

    Traffic-Related Investigations

    Investigation-Related Enquiries

    If you are involved in a traffic-related investigation and wish to make enquiries, you may contact the Investigation Branch Call Centreat 6547 6391.

    The operating hours for the centre are:

    • Mondays to Thursdays: 8.30am to 6.00pm
    • Fridays: 8.30am to 5.30pm
    • Weekends and Public Holidays: Closed

    Appeal Against Traffic Offence

    If you wish to appeal against an outstanding traffic offence, you may do so by visiting our e-Services for ‘Traffic e-Appeals’.

    Do note that

    • Appeals will only be considered on grounds of extenuating circumstances (e.g. medical emergencies) and with supporting documentary proof;
    • Repeated appeals without fresh evidence will not be considered; and
    • Providing false information in the appeal is an offence.

    Certified True Copies of Reports / Documents / Outcome of Investigation

    If you wish to obtain a copy of the reports / documents / outcome of investigation, you may do so by visiting our e-Services for 'Certified True Copy of Police Document'. Please refer to the table below for more information:

    Group Log In with Requirements Additional Requirements Fee Methods of Payment
    Individual applicants SingPass
    1. Applicant's Particulars (such as full name, NRIC number)
    2. Local Contact Number
    3. Valid Email Address
    4. Incident Details (such as nature of offence)
    5. Date of Accident / Violation
    		 $14 Visa / MasterCard / i-Banking
    Foreign applicants not eligible for SingPass Transaction Reference Number You may also apply in person or through a proxy with a Letter of Authorisation (original copy or photocopy with signature of applicant) at Traffic Police
    • Via E-Services: Local Bank-Issued Credit Card
    • In Person or Local Proxy: CashCard or Autopass Card
    Corporate Applicants (such as law firms or insurance companies) CorpPass Company Particulars (such as registered name, address) Visa / MasterCard / i-Banking
    Foreign Corporate Applicants -
    • You may apply through a Singaporean proxy with a Letter of Authorisation (original copy or photocopy with signature of applicant) at Traffic Police
    • Company Particulars (such as registered name, address)
    		 CashCard or Autopass Card

    Upon successful application, you should receive all the documents by post within 5 working days, if they are available and ready to be issued to the applicant.


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