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Police Advisory On Job Scams Involving The Relinquishing Of Singpass Credentials

The Police would like to remind members of public not to disclose your SingPass credentials to unknown persons. The Police has detected a number of fraudulent online job offers posted by scammers seeking Singpass credentials from interested victims, on the pretext of job screening. Since 1 January 2024, at least 47 victims have fallen prey to such scams.

Victims typically came across fraudulent job offers online or on communication platforms such as Telegram or WhatsApp chatgroups. When the victim contacted the scammer and expressed interest in the job offer, the scammer would instruct the victim to change their Singpass email address and/or mobile number to those provided by the scammer on the pretext of job screening. Victims would also be instructed to provide their Singpass password and screenshots of their NRIC. The scammer would subsequently use the victims’ Singpass account to register for multiple bank accounts. 

In other cases, instead of obtaining the Singpass credentials from the victim directly, the scammer would send multiple Singpass login weblinks for profile information retrieval on the pretext of job screening. Victims who authorised the profile retrieval request(s) would eventually realise that the authentications were for opening of bank accounts. 

The Police would like to remind members of public not to disclose their Singpass passwords or 2FA details. Members of public should not click on Singpass login URL links sent through SMS or messaging platforms such as WhatsApp or Telegram. Should a user need to access a digital service via Singpass. They should do so via the organisation’s website.

The Police would like to advise members of the public to adopt the following precautionary measures: 

  1. ADD – Add the ScamShield App to protect yourself from scam calls and SMSes. Set security features (e.g. set up transaction limits for internet banking transactions, enable Two-Factor Authentication (2FA), Multifactor Authentication for banks and e-wallets). 

  2. CHECK – Check for scam signs and with official sources (e.g., visit www.scamalert.sg  or call the Anti-Scam Helpline at 1800-722-6688). Do not share your SingPass credentials with unknown third parties. 

  3. TELL – Tell the Authorities, family, and friends about scams. Report any fraudulent transactions to the bank immediately.

If you have any information relating to such crimes or if you are in doubt, please call the Police Hotline at 1800-255-0000, or submit it online at www.police.gov.sg/iwitness. All information will be kept strictly confidential. If you require urgent Police assistance, please dial ‘999’.

For more information on scams, members of the public can visit www.scamalert.sg or call the Anti-Scam Helpline at 1800-722-6688. Fighting scams is a community effort. Together, we can ACT Against Scams to safeguard our community!

Annex

Screenshots of fraudulent online job offers and conversation with scammers 

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PUBLIC AFFAIRS DEPARTMENT
SINGAPORE POLICE FORCE
09 March 2024 @ 6:30 PM
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