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Published 22 December 2023
4-min Read

We cover Woodlands West NPC to learn about its engaging initiatives and how officers harness the power of volunteers to build strong bonds with the community!

By: Domnic Dass

VSCC officer standing infront of the NPC signage wearing a blue polo tee
PHOTO: Soh Ying Jie

Operationalised on 30 December 2012, Woodlands West Neighbourhood Police Centre (NPC) was originally part of Jurong Police Division but came under Woodlands Police Division when it was launched in 2018. 

Explore this unique NPC’s “spooktacular” event and meet Volunteer Special Constabulary (VSC) (Community) [VSC(C)] officer Chiang Ming Yu, a standout volunteer who’s passionate about community service!

officer walking down a flight of wooden stairs. Infront of him is thick foliage and the sungei buloh reserve
One of the areas that Woodlands West NPC officers patrol is Sungei Buloh Wetland Reserve. PHOTO: SPF

Unique Challenges; Varied Landscapes
With a jurisdiction that encompasses farms in Lim Chu Kang, Sungei Buloh’s nature areas and iconic attractions like Mandai Wildlife Reserve, Woodlands West NPC allows its officers to not only patrol residential areas, but also relish brilliant views and unique terrain while on duty.

three part collage of officers distributing pamphlets to people walking in the train checkpoint
Woodlands West NPC CPU officers engaging passengers travelling between Johor Bahru and Singapore and distributing crime prevention advisories. PHOTOS: SPF

When it comes to crime prevention advisories, commuters receive special attention from Woodlands West NPC officers who actively engage them at Woodlands Checkpoint. Officers also collaborate closely with the Immigration and Checkpoints Authority to ensure safety and security at this critical transport node.

aerial shot of the event where a large crowd of people are gathering and visiting the event
The Guardians of Our Community roadshow at Causeway Point featured vehicle displays and a kids’ corner! PHOTO: SPF

Patrolling the Paranormal 
In addition to conducting engagement sessions such as the Guardians of Our Community roadshow held at Causeway Point on 28 October 2023, Woodlands West NPC also reaches out to residents through innovative new initiatives!

two part collage, where one is two officers posing with a person in a ghost costume and the other photo is of a large group of people in halloween costumes
Woodgrove Estate’s Halloween celebration is one of the events that officers of Woodlands West NPC help to safeguard yearly. PHOTOS: SPF

Since the residents of Woodgrove Estate first celebrated Halloween in their neighbourhood in 2007, the event has grown into Singapore’s largest Halloween celebration. Fuelled by community creativity and spirit, thousands now partake in the time-honoured tradition of trick-or-treating. The officers of Woodlands West NPC ensure the safety of participants by actively engaging with them and maintaining a visible police presence to deter crime.

A Lawyer with a Passion for Volunteering
At Woodlands West NPC, volunteers play a pivotal part in helping to maintain safety and fostering community spirit. VSC(C) officer Ming Yu explains his motivations for serving as a volunteer!

VSCC ming yu standing and talking to the residents
VSC(C) officer Ming Yu engaging residents from the Woodlands Northwest Brisk Walking Club on scams. PHOTO: Soh Ying Jie

How long have you served in the VSC(C), and what’s your day job?
I was part of the VSC(C)’s pioneering cohort in early 2018, so I’ve been a volunteer for five years. I’m the Head of Legal & Compliance at a financial institution that provides financial services.

VSCC ming yu helping a lady install the app through her phone
VSC(C) officer Ming Yu helping a resident install the ScamShield app on her mobile phone. PHOTO: Soh Ying Jie.

What motivated you to volunteer with the VSCC?
I was already a Singapore Armed Forces volunteer and, as I approached the mandatory retirement age of 55, was wondering if I should continue serving. I was introduced to the VSC(C) scheme in 2018 and I found it fascinating, so I applied to join at the age of 49.

The training was nine-weeks-long and covered policing procedures, basic legal knowledge, Police Contact Tactics and first aid. VSC(C) officers can also serve up to 65 years.

a poster showing ming yu with others about the online talk
Let’s talk: VSC(C) officer Ming Yu hosted online engagement sessions on behalf of Woodlands West NPC. PHOTO: SPF

What are your most interesting experiences at Woodlands West NPC?
I’ve co-hosted Youth Crime Prevention sessions online, in collaboration with Community Policing Unit (CPU) colleagues and other officers. Additionally, in 2020, I was the first VSC(C) officer to assist an arrest for unruly behaviour during the COVID-19 lockdown, as part of our patrols.

How do you juggle your volunteering, work and family commitments?

Balancing these requires strong family support and effective time management. I volunteer almost every week, with supportive CPU colleagues tapping on us for various initiatives.

a group photo of vscc ming yu, together with the residents and Woodlands West CPU oficers
All together now: Citizens on Patrol members and VSC(C) officer Ming Yu (at left) engaging with residents, together with CPU officers from Woodlands West NPC. PHOTO: SOH Ying Jie

What would you say to people who want to volunteer as VSC(C) officers?
Volunteering in the VSC(C) allows you to see a different side of Singapore and gain an appreciation of the work that Police officers do to safeguard the nation every day. It’s also a great way to give back to society!


Want to learn more about the other NPCs from Our NPCs series? Click here to find out more: Queenstown, Orchard, Hougang, Changi and Nanyang.

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