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Published 24 October 2024
2-min Read

Sharing the SPF’s continuous efforts to combat scams and safeguard the public at GASA’s Global Anti-Scam Summit – Asia.

By: Mike Tan

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PHOTOS: K Shreeyaa

The Global Anti-Scam Alliance (GASA) held its Global Anti-Scam Summit – Asia in Singapore on 21 and 22 October 2024. Co-sponsored by the Ministry of Home Affairs, the Singapore Police Force (SPF) and the Ministry of Digital Development and Information, the Summit brought together 900 anti-scam stakeholders from around the world to share best practices and foster new partnerships to safeguard the public from scams. Singapore’s role at the Summit demonstrates our commitment to enhancing international collaboration to combat scams.

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To enforce and recover: Assistant Commissioner of Police (AC) Aileen Yap, Assistant Director, Anti-Scam Command, gave participants an overview of Singapore’s efforts in fighting scams. PHOTO: K Shreeyaa

In addition to representatives from law enforcement agencies, financial institutions and non-profit organisations, the Summit also saw participants from major companies such as Mastercard, Amazon, Google, Meta, Feedzai and Mediacorp.

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Sharing the SPF’s experience in raising scam awareness among the public was (third from left) Senior Assistant Commissioner of Police Devrajan S/O Bala, 1 Deputy Director Operations (Current Ops), Operations Department, and Concurrent Director, Scam Public Education Office. PHOTO: K Shreeyaa

In the first half of 2024, there were more than 26,000 reported scam cases in Singapore, with scams involving self-effected transfers comprising 86% of reports. In these cases, scammers manipulated their victims into transferring monies willingly.

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Swift action: Taking part in a panel discussion on battling scams in real time was (second from right) Superintendent of Police Michelle Tay, Head, Anti-Scam Centre. PHOTO: K Shreeyaa

The Summit served to showcase the SPF’s experience and range of efforts in combating scams, including the latest raft of measures announced in September 2024. These include an expansion of ScamShield to a suite of anti-scam resources comprising the 1799 helpline, the enhanced ScamShield app, a new ScamShield website and social channels on WhatsApp and Telegram.

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Ahead of the curve: AC Aileen Yap (first from right) highlighted how international cooperation and leveraging technology can address evolving scam tactics. PHOTO: SPF

Stepping Up Collaborative Efforts Internationally
In alignment with the Summit’s theme of “The Network to Defeat a Network,” the Anti-Scam Command has also partnered with over 120 stakeholders through its Project FRONTIER (Funds Recovery Operations and Networks Team, Inspiring Effective Resolutions). Project FRONTIER brings together banks, fintech companies, telcos, online marketplaces and other agencies to disrupt scammers by freezing bank accounts and mitigating victims’ losses.

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Top: At a sharing session on Project FRONTIER+ with representatives from regional anti-scam units. Bottom: Acting Deputy Commissioner of Police (Investigation & Intelligence) Zhang Weihan (centre) at a commemorative event for the formation of Project FRONTIER+. PHOTOS: SPF

In October 2024, the Anti-Scam Command marked another step forward by formalising the Project FRONTIER+ alliance with anti-scam units from Hong Kong SAR, Malaysia, the Republic of Maldives, the Republic of Korea and Thailand. This latest initiative seeks to transform strategies to tackle transnational scams, through swift cross-border asset recovery and other measures.

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